Umbraco Cloud incident
Umbraco Cloud – Degraded Performance (Slow Loading Times)
Affected components
Update timeline
- investigating Apr 21, 2026, 01:01 PM UTC
Status: Investigating Customers experience significantly slow performance across Umbraco Cloud, affecting usability and productivity. Affected components Cloud - Services (Degraded performance) Compose - Services (Degraded performance) Heartcore - Services (Degraded performance)
- monitoring Apr 21, 2026, 02:17 PM UTC
Status: Monitoring We have identified the underlying issue and successfully rolled out a fix. System performance is improving, and we are actively monitoring to confirm full recovery. Affected components Cloud - Services (Degraded performance) Compose - Services (Degraded performance) Heartcore - Services (Degraded performance)
- resolved Apr 21, 2026, 03:17 PM UTC
Status: Resolved All issues with slow performance are now resolved. Affected components Cloud - Services (Operational) Compose - Services (Operational) Heartcore - Services (Operational)
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