Umbraco Cloud incident

Heartcore GraphQL and REST API elevated error rates

Minor Resolved View vendor source →

Umbraco Cloud experienced a minor incident on March 3, 2026 affecting REST API - Content Delivery and Preview API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 02:17 PM UTC
Resolved
Mar 03, 2026, 02:17 PM UTC
Duration
—
Detected by Pingoru
Mar 03, 2026, 02:17 PM UTC

Affected components

REST API - Content DeliveryPreview APIGraphQL APIREST API - Content Management

Update timeline

  1. investigating Mar 02, 2026, 03:07 PM UTC

    Status: Investigating We're seeing elevated error rates across GraphQL and the REST API. We are currently investigating the issue. Next update will be 16:40 UTC+1 Affected components REST API - Content Management (Partial outage) Preview API (Partial outage) GraphQL API (Partial outage) REST API - Content Delivery (Partial outage)

  2. monitoring Mar 03, 2026, 09:37 AM UTC

    Status: Monitoring A new mitigation has been implemented and is currently in place. We will continue to monitor the behaviour throughout the day. Affected components REST API - Content Management (Partial outage) Preview API (Partial outage) GraphQL API (Partial outage) REST API - Content Delivery (Partial outage)

  3. resolved Mar 03, 2026, 02:17 PM UTC

    Status: Resolved The mitigation has proved successfull. We will still monitor the behaviour throughout the day. Affected components REST API - Content Management (Operational) Preview API (Operational) GraphQL API (Operational) REST API - Content Delivery (Operational)