Umbraco Cloud incident

Umbraco Cloud Portal Unavailable for a subset of users

Minor Resolved View vendor source →

Umbraco Cloud experienced a minor incident on September 16, 2026 affecting Heartcore - Services and Cloud - Services and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 07:39 AM UTC
Resolved
Sep 16, 2026, 07:39 AM UTC
Duration
—
Detected by Pingoru
Sep 16, 2026, 07:39 AM UTC

Affected components

Heartcore - ServicesCloud - ServicesCompose - Services

Update timeline

  1. investigating Sep 16, 2026, 07:28 AM UTC

    Status: Investigating Umbraco Cloud Portal at s1.umbraco.io "s1.umbraco.io": http://s1.umbraco.io is currently not loading for a subset of users. We are investigating the issue. Affected components Cloud - Services (Degraded performance) Compose - Services (Degraded performance) Heartcore - Services (Degraded performance)

  2. resolved Sep 16, 2026, 07:39 AM UTC

    Status: Resolved The issue is now resolved. Affected components Heartcore - Services (Operational) Cloud - Services (Operational) Compose - Services (Operational)