Umbraco Cloud incident
Unable to create new projects, add environments and upgrade plans
Affected components
Update timeline
- investigating Apr 21, 2026, 07:28 AM UTC
Status: Investigating We are currently investigating an issue whereby users are unable to create new projects, add or remove environments and not able to change plan on their projects. Affected components Cloud - Services (Partial outage) Heartcore - Services (Partial outage)
- monitoring Apr 21, 2026, 09:56 AM UTC
Status: Monitoring We have implemented a fix and are correctly monitoring our services. Affected components Heartcore - Services (Partial outage) Cloud - Services (Partial outage)
- resolved Apr 21, 2026, 04:27 PM UTC
Status: Resolved This issue has now been resolved. Affected components Cloud - Services (Operational) Heartcore - Services (Operational)
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