Europe - Automation Cloud - Tenant is not showing up in the unit region

Update timeline

1. investigating Apr 28, 2026, 09:30 PM UTC

   Some features may be temporarily unavailable during tenant updates. Our team is actively investigating

2. identified Apr 28, 2026, 09:59 PM UTC

   The issue has been identified, and our team is actively working to resolve it

3. identified Apr 28, 2026, 11:03 PM UTC

   The mitigation efforts are taking longer than initially anticipated, but the team is actively working to resolve the issue as quickly as possible.

4. identified Apr 29, 2026, 12:06 AM UTC

   Our mitigation efforts are continuing as we work toward a full resolution

5. identified Apr 29, 2026, 12:59 AM UTC

   A fix has been implemented, and we are actively monitoring the situation to ensure there are no further issues

6. identified Apr 29, 2026, 02:00 AM UTC

   The deployed fix is still in progress, and we are closely monitoring the environment to observe its behavior and ensure it continues to remain stable.

7. identified Apr 29, 2026, 03:44 AM UTC

   Deployment of the fix is progressing well. We are continuing to monitor the environment closely to ensure stable system behavior.

8. identified Apr 29, 2026, 05:39 AM UTC

   Deployment of the fix is continuing to progress as expected. System behavior remains stable, and we are closely monitoring the environment. We expect this process to take a few more hours and will provide further updates as progress continues.

9. resolved Apr 29, 2026, 07:59 AM UTC

   The issue has been resolved. The fix has been fully deployed and the environment is stable.