- Detected by Pingoru
- Oct 06, 2026, 05:50 PM UTC
- Resolved
- Oct 06, 2026, 06:44 PM UTC
- Duration
- 53m
Affected: OrchestratorOrchestratorOrchestrator
Timeline · 6 updates
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- Detected by Pingoru
- Oct 06, 2026, 12:38 PM UTC
- Resolved
- Oct 06, 2026, 05:09 PM UTC
- Duration
- 4h 31m
Affected: Automation CloudOrchestratorAutomation HubAppsAutomation OpsInsightsTest ManagerServerless RobotsStudio WebContext GroundingAutopilot for EveryoneAutopilot (Plugins)AgentsCloud Robots - VMContext GroundingIntegration ServiceAction CenterAgentic OrchestrationAutopilot for DevelopersData ServiceDocument UnderstandingSolutions ManagementTest ManagerNotifications
Timeline · 8 updates
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identified Oct 06, 2026, 12:38 PM UTC
We are observing degraded performance for services in UAE
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investigating Oct 06, 2026, 12:43 PM UTC
We are currently investigating this issue.
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identified Oct 06, 2026, 02:01 PM UTC
We have identified the issue as a network routing problem with a third-party service provider, affecting connectivity for our services hosted in the UAE. We are working with our upstream provider on resolution and will update progress here.
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identified Oct 06, 2026, 02:22 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Oct 06, 2026, 02:51 PM UTC
We are monitoring connectivity and will update this page once stability is confirmed.
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monitoring Oct 06, 2026, 03:07 PM UTC
We are continuing to monitor for any further issues.
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monitoring Oct 06, 2026, 03:09 PM UTC
We are continuing to monitor for any further issues.
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resolved Oct 06, 2026, 05:09 PM UTC
The incident has been resolved.
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- Detected by Pingoru
- Oct 02, 2026, 04:23 PM UTC
- Resolved
- Oct 02, 2026, 05:03 PM UTC
- Duration
- 39m
Affected: OrchestratorOrchestratorCloud Robots - VMCloud Robots - VM
Timeline · 4 updates
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investigating Oct 02, 2026, 04:23 PM UTC
Since about 15:05 UTC, some customers in the US region may see jobs that run on Cloud Robots take longer than usual to start, or stay in the Pending state. Jobs on your own robots are not affected, and neither are other regions. We've found the likely cause and are working to restore normal job processing. Jobs that are already queued are not lost and will be processed once the issue is resolved. We'll post another update within 60 minutes.
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monitoring Oct 02, 2026, 04:34 PM UTC
We've applied a fix for the issue that delayed jobs on Cloud Robots in the US region, and jobs are starting normally again. Jobs that were delayed are now being processed. We're monitoring to make sure the service stays stable and will post another update within 60 minutes.
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monitoring Oct 02, 2026, 04:51 PM UTC
After further work on the issue, jobs on Cloud Robots in the US region are now starting normally. Jobs that were delayed earlier are being processed. We're continuing to monitor the service and will post another update once the issue is resolved.
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resolved Oct 02, 2026, 05:03 PM UTC
This issue has been resolved. Between 15:05 and 16:39 UTC, jobs on Cloud Robots in the US region were slow to start or stayed in the Pending state. Jobs have been starting normally since 16:39 UTC, and jobs that were delayed during this time have now been processed. We apologize for the disruption.
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- Detected by Pingoru
- Oct 02, 2026, 12:13 AM UTC
- Resolved
- Oct 02, 2026, 12:51 AM UTC
- Duration
- 37m
Affected: Insights
Timeline · 5 updates
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- Detected by Pingoru
- Oct 01, 2026, 06:57 PM UTC
- Resolved
- Oct 01, 2026, 07:46 PM UTC
- Duration
- 48m
Affected: AgentsAgentsAgentsAgentsAgentsAgentsAgentsAgentsAgentsAgentsAgentsAgents
Timeline · 4 updates
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- Detected by Pingoru
- Oct 01, 2026, 06:17 PM UTC
- Resolved
- Oct 01, 2026, 08:08 PM UTC
- Duration
- 1h 50m
Affected: Studio Web
Timeline · 4 updates
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- Detected by Pingoru
- Oct 01, 2026, 02:00 PM UTC
- Resolved
- Oct 01, 2026, 02:00 PM UTC
- Duration
- —
Timeline · 2 updates
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- Detected by Pingoru
- Oct 01, 2026, 01:21 PM UTC
- Resolved
- Oct 01, 2026, 07:03 PM UTC
- Duration
- 5h 42m
Affected: OrchestratorAction Center
Timeline · 8 updates
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- Detected by Pingoru
- Oct 01, 2026, 04:12 AM UTC
- Resolved
- Oct 01, 2026, 07:48 AM UTC
- Duration
- 3h 36m
Affected: Integration ServiceIntegration ServiceIntegration ServiceIntegration ServiceIntegration ServiceIntegration ServiceAgentsIXPIXPContext GroundingAgentsAgentsAgentsAgentsAutopilot for DevelopersAgents
Timeline · 5 updates
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Notice September 26, 2026 - Detected by Pingoru
- Sep 26, 2026, 04:46 PM UTC
- Resolved
- Sep 27, 2026, 12:36 AM UTC
- Duration
- 7h 50m
Affected: Agentic Orchestration
Timeline · 9 updates
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Notice September 24, 2026 - Detected by Pingoru
- Sep 24, 2026, 09:45 PM UTC
- Resolved
- Sep 24, 2026, 10:50 PM UTC
- Duration
- 1h 4m
Timeline · 4 updates
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- Detected by Pingoru
- Sep 22, 2026, 06:04 AM UTC
- Resolved
- Sep 22, 2026, 07:31 AM UTC
- Duration
- 1h 27m
Affected: Action CenterAction CenterAction Center
Timeline · 4 updates
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- Detected by Pingoru
- Sep 18, 2026, 06:03 PM UTC
- Resolved
- Sep 18, 2026, 06:03 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Sep 18, 2026, 06:03 PM UTC
During the General Availability (GA) rollout of Maestro Flow, an issue was identified in the South Korea region where one of the scale units had not been deployed, causing the flow to fail.
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Notice September 16, 2026 - Detected by Pingoru
- Sep 16, 2026, 03:24 PM UTC
- Resolved
- Sep 16, 2026, 07:41 PM UTC
- Duration
- 4h 16m
Affected: Agentic OrchestrationAgentic OrchestrationAgentic OrchestrationAgentic OrchestrationAgentic Orchestration
Timeline · 7 updates
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- Detected by Pingoru
- Sep 16, 2026, 09:14 AM UTC
- Resolved
- Sep 16, 2026, 05:46 PM UTC
- Duration
- 8h 31m
Affected: AI CenterCustomer PortalCustomer PortalCustomer PortalCustomer PortalCustomer PortalCustomer PortalCustomer PortalCustomer PortalCustomer PortalCustomer PortalCustomer Portal
Timeline · 10 updates
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- Detected by Pingoru
- Sep 11, 2026, 07:47 PM UTC
- Resolved
- Sep 11, 2026, 09:33 PM UTC
- Duration
- 1h 45m
Affected: Solutions ManagementSolutions ManagementSolutions ManagementSolutions ManagementSolutions ManagementSolutions ManagementSolutions ManagementSolutions Management
Timeline · 5 updates
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Notice September 10, 2026 - Detected by Pingoru
- Sep 10, 2026, 02:34 PM UTC
- Resolved
- Sep 10, 2026, 02:34 PM UTC
- Duration
- —
Timeline · 2 updates
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Notice September 10, 2026 - Detected by Pingoru
- Sep 10, 2026, 10:00 AM UTC
- Resolved
- Sep 10, 2026, 10:00 AM UTC
- Duration
- —
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 03:34 PM UTC
- Resolved
- Sep 03, 2026, 04:17 PM UTC
- Duration
- 42m
Affected: Document Understanding
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- Sep 02, 2026, 08:00 PM UTC
- Resolved
- Sep 02, 2026, 08:00 PM UTC
- Duration
- —
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 01:49 PM UTC
- Resolved
- Sep 01, 2026, 03:06 PM UTC
- Duration
- 1h 16m
Affected: Document UnderstandingIXP
Timeline · 4 updates
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- Detected by Pingoru
- Aug 31, 2026, 04:54 PM UTC
- Resolved
- Aug 31, 2026, 07:39 PM UTC
- Duration
- 2h 44m
Affected: Document UnderstandingDocument Understanding
Timeline · 5 updates
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- Detected by Pingoru
- Aug 28, 2026, 03:41 PM UTC
- Resolved
- Aug 28, 2026, 10:57 PM UTC
- Duration
- 7h 15m
Affected: OrchestratorOrchestratorOrchestratorOrchestratorOrchestratorOrchestratorOrchestratorOrchestratorOrchestratorOrchestratorOrchestrator
Timeline · 6 updates
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- Detected by Pingoru
- Aug 27, 2026, 05:16 PM UTC
- Resolved
- Aug 27, 2026, 09:57 PM UTC
- Duration
- 4h 41m
Affected: Orchestrator
Timeline · 5 updates
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 09:41 AM UTC
- Resolved
- Aug 25, 2026, 10:12 AM UTC
- Duration
- 31m
Affected: Solutions Management
Timeline · 4 updates
Read the full incident report →