UiPath incident

Robot allocation changes not reflected in Orchestrator

Minor Resolved View vendor source →

UiPath experienced a minor incident on May 26, 2026 affecting Orchestrator and Orchestrator and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 01:30 PM UTC
Resolved
May 26, 2026, 01:51 PM UTC
Duration
21m
Detected by Pingoru
May 26, 2026, 01:30 PM UTC

Affected components

OrchestratorOrchestratorOrchestratorOrchestratorOrchestratorOrchestratorOrchestratorOrchestratorOrchestratorOrchestrator

Update timeline

  1. identified May 26, 2026, 01:30 PM UTC

    We identified an issue where robot allocations made at the tenant level were not being reflected in Orchestrator. The root cause was traced to messages throttling caused by exceeded storage quotas. Stale duplicate subscriptions with no active consumers had accumulated unread messages, exhausting the storage limit and blocking new message delivery.

  2. monitoring May 26, 2026, 01:46 PM UTC

    The stale subscriptions have been cleaned up and message delivery has been restored. Robot allocation changes are now propagating to Orchestrator as expected. We are actively monitoring the system to ensure stability and confirm no further throttling occurs.

  3. resolved May 26, 2026, 01:51 PM UTC

    The issue has been fully resolved and service is back to operational.