UHIN incident

Alerts delivery service- multiple files may be sent today

Notice Resolved View vendor source →

UHIN experienced a notice incident on July 9, 2025 affecting Alerts - Delivered via Direct and Alerts - Delivered via SFTP and 1 more component, lasting 23h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 03:43 PM UTC
Resolved
Jul 10, 2025, 02:51 PM UTC
Duration
23h 8m
Detected by Pingoru
Jul 09, 2025, 03:43 PM UTC

Affected components

Alerts - Delivered via DirectAlerts - Delivered via SFTPAlerts - MYUHIN Workflow

Update timeline

  1. monitoring Jul 09, 2025, 03:43 PM UTC

    Due to a delay in incoming alert messages, some customers may receive multiple alert files today. We expect this issue to resolve automatically as the delayed data sources catch up. Thank you for your patience!

  2. resolved Jul 10, 2025, 02:51 PM UTC

    This incident has been resolved. Thanks for your patience while we worked through this!