UHIN incident

Intermittent connectivity issues with MPI Vendor may cause delays

Minor Resolved View vendor source →

UHIN experienced a minor incident on August 3, 2026 affecting Alerts - Delivered via Direct and Alerts - Delivered via SFTP and 1 more component, lasting 18h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 07:44 PM UTC
Resolved
Aug 04, 2026, 02:13 PM UTC
Duration
18h 28m
Detected by Pingoru
Aug 03, 2026, 07:44 PM UTC

Affected components

Alerts - Delivered via DirectAlerts - Delivered via SFTPAlerts - MYUHIN Workflow

Update timeline

  1. investigating Aug 03, 2026, 07:44 PM UTC

    We are currently experiencing intermittent connectivity issues with our MPI vendor. We are actively working with the vendor to correct the problem. Patient lookup, and alerts may be slightly delayed due to the until the issue is resolved.

  2. monitoring Aug 03, 2026, 09:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2026, 02:13 PM UTC

    This incident has been resolved.