Udemy incident

Refund feature is degraded. We know a little more.

Minor Resolved View vendor source →

Udemy experienced a minor incident on May 23, 2024 affecting Udemy.com (Marketplace), lasting 6h 5m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2024, 02:10 AM UTC
Resolved
May 23, 2024, 08:16 AM UTC
Duration
6h 5m
Detected by Pingoru
May 23, 2024, 02:10 AM UTC

Affected components

Udemy.com (Marketplace)

Update timeline

  1. identified May 23, 2024, 02:10 AM UTC

    The refund feature on our site is currently experiencing stability issues - our engineering team is currently working to resolve it.

  2. resolved May 23, 2024, 08:16 AM UTC

    We have resolved the issues with the refund feature on our site and performance is back to normal. We appreciate your patience.