Udemy incident

Non critical component is degraded

Minor Resolved View vendor source →

Udemy experienced a minor incident on June 3, 2024 affecting Udemy Business and Udemy.com (Marketplace), lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 04:53 PM UTC
Resolved
Jun 03, 2024, 05:14 PM UTC
Duration
20m
Detected by Pingoru
Jun 03, 2024, 04:53 PM UTC

Affected components

Udemy BusinessUdemy.com (Marketplace)

Update timeline

  1. investigating Jun 03, 2024, 04:53 PM UTC

    We are aware of an issue with our Certificates where the certificate is not generating after a course has been completed. We're looking into this, and we'll report back as more information becomes available.

  2. resolved Jun 03, 2024, 05:14 PM UTC

    We have resolved the issue where the certificate is not being generated after a course has been completed. Everything is back to normal and we appreciate your patience.