Udemy experienced a minor incident on August 14, 2024 affecting Udemy Business and Udemy.com (Marketplace), lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
Udemy BusinessUdemy.com (Marketplace)
Update timeline
- investigating Aug 14, 2024, 10:57 PM UTC
We are currently investigating an issue with slow encoding for course video assets, which may cause videos uploaded to the platform to take longer to process or potentially fail to upload. We're looking into this, and we'll report back as more information becomes available.
- resolved Aug 14, 2024, 11:01 PM UTC
The issue with the encoding of the videos has now been resolved. We appreciate your patience.