Udemy incident

Help Center 'Contact Us' Button Malfunction.

Notice Resolved View vendor source →
Started
Feb 14, 2026, 06:01 PM UTC
Resolved
Feb 14, 2026, 11:40 PM UTC
Duration
5h 38m
Detected by Pingoru
Feb 14, 2026, 06:01 PM UTC

Affected components

Udemy.com (Marketplace)

Update timeline

  1. investigating Feb 14, 2026, 06:01 PM UTC

    We are currently experiencing a stability issue with the 'Contact Us' button in the Help Center on the Udemy.com website. Our engineering team is actively working to resolve the problem as quickly as possible. In the meantime, please use https://business-support.udemy.com/hc/en-us/requests/new to reach out to support.

  2. identified Feb 14, 2026, 09:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 14, 2026, 10:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 14, 2026, 11:40 PM UTC

    This incident has been resolved.

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