Udemy experienced a notice incident on February 14, 2026 affecting Udemy.com (Marketplace), lasting 5h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Udemy.com (Marketplace)
Update timeline
- investigating Feb 14, 2026, 06:01 PM UTC
We are currently experiencing a stability issue with the 'Contact Us' button in the Help Center on the Udemy.com website. Our engineering team is actively working to resolve the problem as quickly as possible. In the meantime, please use https://business-support.udemy.com/hc/en-us/requests/new to reach out to support.
- identified Feb 14, 2026, 09:58 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 14, 2026, 10:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 14, 2026, 11:40 PM UTC
This incident has been resolved.