Udemy experienced a major incident on August 5, 2026 affecting Udemy Business, lasting 14h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 05, 2026, 07:48 AM UTC
We are seeing reports of SSO login failures of Udemy Business users. Our engineers have been aware of the issue and are now working to resolve it
- identified Aug 05, 2026, 07:50 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 05, 2026, 06:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2026, 10:42 PM UTC
Resolved – SSO Login Issues August 5, 2026 | 06:53 UTC – 08:44 UTC We have resolved an issue that affected SSO-based login for some Udemy Business users. During this window, a subset of users experienced login failures when attempting to authenticate via SSO. The issue was caused by a degradation in a third-party identity service and has been fully resolved. We apologize for the inconvenience and are taking steps to improve our detection and response for similar third-party disruptions in the future.