Udemy incident

Investigating site performance issues

Major Resolved View vendor source →
Started
Mar 02, 2026, 11:38 PM UTC
Resolved
Mar 03, 2026, 12:04 AM UTC
Duration
25m
Detected by Pingoru
Mar 02, 2026, 11:38 PM UTC

Affected components

Udemy BusinessUdemy.com (Marketplace)

Update timeline

  1. investigating Mar 02, 2026, 11:39 PM UTC

    We are aware of an issue causing slow loading times across parts of our site. We are still investigating the full impact, but at this time we know that performance is degraded for some users. Our team is actively investigating and working to restore normal performance as quickly as possible. Further updates will be posted here.

  2. monitoring Mar 02, 2026, 11:56 PM UTC

    Our engineering team has reverted the recent change that caused course landing pages to fail to load for all users. Course landing pages are now loading again and overall site performance is improving. We are continuing to monitor closely to ensure everything remains stable. We’ll post a final update once performance is fully confirmed as normal.

  3. resolved Mar 03, 2026, 12:04 AM UTC

    We’ve resolved the issue that prevented course landing pages from loading for Market Place and Personal Plan Grow with Google subscribers. Course landing pages are now loading normally again. We understand this disruption may have impacted your learning plans, and we’re sorry for the inconvenience this caused. This incident did not impact Udemy Business users.

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