Ubiquiti incident

Multiple Services: Degraded Performance

Resolved after 2 hours 15 minutes, affecting unifi.ui.com and Community and 1 more, on July 24, 2026.

monitoring Jul 24, 2026, 12:23 PM UTC

Recovery is underway, and we are monitoring service performance.

Other major vendors with incidents that started within 30 minutes of this one

And 1 more: Stripe.

Started
Jul 24, 2026, 11:32 AM UTC
Resolved
Jul 24, 2026, 01:48 PM UTC
Duration
2h 15m
Detected by Pingoru
Jul 24, 2026, 11:32 AM UTC

Affected components

unifi.ui.comCommunityRemote Access Service

Update timeline

  1. investigating Jul 24, 2026, 11:32 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 24, 2026, 11:39 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 24, 2026, 12:03 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jul 24, 2026, 12:16 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 24, 2026, 12:23 PM UTC

    Recovery is underway, and we are monitoring service performance.

  6. resolved Jul 24, 2026, 01:48 PM UTC

    This incident has been resolved.

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