Ubicloud incident
Degraded git checkouts on GitHub Actions runners (upstream GitHub)
Ubicloud experienced a minor incident on May 26, 2026 affecting GitHub Actions, lasting 7d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 26, 2026, 11:02 AM UTC
We are investigating reports of slow or failing git checkout and git fetch steps on Ubicloud GitHub Actions runners. Jobs may stall, run very slowly, or time out during the checkout step. We are working to confirm the source.
- identified May 26, 2026, 11:06 AM UTC
We have traced this to an upstream GitHub issue affecting git data transfer. Connections to GitHub establish normally (DNS, TCP, and TLS are healthy), but transfers stall mid-stream, producing very slow clone and fetch speeds, HTTP/2 stream cancellations, or checkout steps that hang for several minutes. This is occurring across multiple regions and is not specific to Ubicloud infrastructure. The behavior is being reported and tracked by others in the GitHub community here: https://github.com/orgs/community/discussions/196638. We will continue to monitor and update as GitHub addresses the underlying problem. If you need to mitigate in the meantime, the following can help on affected jobs: shallow clones (fetch-depth: 1), forcing HTTP/1.1 (git config --global http.version HTTP/1.1), and adding retry logic around the checkout step.
- identified May 26, 2026, 11:37 AM UTC
GitHub has a separate, major outage https://www.githubstatus.com/incidents/gnftqj9htp0g
- identified May 29, 2026, 08:04 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 02, 2026, 06:57 PM UTC
GitHub confirmed that they resolved the issue on their edge servers.