Ubicloud incident

Degraded availability for GitHub Actions, GitHub Pages and Webhooks

Major

Resolved after 1 hour 7 minutes, affecting GitHub Actions Service (Ubicloud Runners) and GitHub Actions Service (GitHub → Actions) and 1 more, on October 19, 2026.

resolved Oct 19, 2026, 05:44 PM UTC

Following GitHub’s earlier incident, the queued jobs released at once created a backlog on our runners. That backlog has now cleared, and jobs are being picked up normally. We’ll continue to monitor. Thank you for your patience.

Started
Oct 19, 2026, 03:49 PM UTC
Resolved
Oct 19, 2026, 04:56 PM UTC
Duration
1h 7m
Detected by Pingoru
Oct 19, 2026, 03:49 PM UTC

Affected components

GitHub Actions Service (Ubicloud Runners)GitHub Actions Service (GitHub → Actions)GitHub Actions Service (GitHub → Webhooks)

Update timeline

  1. investigating Oct 19, 2026, 03:49 PM UTC

    We are investigating reports of degraded performance for Actions and Pages

  2. investigating Oct 19, 2026, 03:50 PM UTC

    Webhooks is experiencing degraded performance. We are continuing to investigate.

  3. investigating Oct 19, 2026, 03:56 PM UTC

    We’re currently investigating degraded availability affecting GitHub Actions, GitHub Pages and Webhooks. Customers may experience delays in workflow processing, site builds and webhook delivery.

  4. investigating Oct 19, 2026, 04:30 PM UTC

    We’re seeing recovery following mitigation and are continuing to monitor. Customers may still experience delays in GitHub Actions workflow status updates, GitHub Pages deployments, and check and workflow webhook events generated by Actions runs.

  5. monitoring Oct 19, 2026, 04:56 PM UTC

    Actions, Pages and Webhooks are operating normally.

  6. resolved Oct 19, 2026, 04:56 PM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

  7. monitoring Oct 19, 2026, 05:14 PM UTC

    GitHub had a major incident that delayed webhook delivery. They have resolved the issue, and we are able to provision runners successfully. Since they released the queued jobs all at once, there might be some delays in processing jobs due to the backlog.

  8. resolved Oct 19, 2026, 05:44 PM UTC

    Following GitHub’s earlier incident, the queued jobs released at once created a backlog on our runners. That backlog has now cleared, and jobs are being picked up normally. We’ll continue to monitor. Thank you for your patience.

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