Ubicloud incident

Increased provisioning times for large runner sizes (16 and 30 vCPUs)

Resolved after 8 hours 32 minutes, affecting Ubicloud Runners, on May 5, 2026.

resolved May 06, 2026, 03:25 AM UTC

Following an initial capacity increase, provisioning times have returned to normal. We're continuing to expand our fleet to meet future demand.

Started
May 05, 2026, 10:32 AM UTC
Resolved
May 05, 2026, 07:05 PM UTC
Duration
8h 32m
Detected by Pingoru
May 05, 2026, 10:32 AM UTC

Affected components

Ubicloud Runners

Update timeline

  1. identified May 05, 2026, 10:24 AM UTC

    We're seeing higher than usual demand for our larger runner sizes (16 and 30 vCPUs). This is causing longer than usual provisioning times. We're working to increase our capacity as quickly as possible and mitigate the issue.

  2. resolved May 06, 2026, 03:25 AM UTC

    Following an initial capacity increase, provisioning times have returned to normal. We're continuing to expand our fleet to meet future demand.

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