Ubicloud incident

Incident with Git Operations, Pull Requests and Actions

Major

Resolved after 1 hour 10 minutes, affecting GitHub Actions Service (GitHub → Actions) and GitHub Actions Service (GitHub → Webhooks), on October 7, 2026.

resolved Oct 07, 2026, 04:25 PM UTC

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

Started
Oct 07, 2026, 03:14 PM UTC
Resolved
Oct 07, 2026, 04:25 PM UTC
Duration
1h 10m
Detected by Pingoru
Oct 07, 2026, 03:14 PM UTC

Affected components

GitHub Actions Service (GitHub → Actions)GitHub Actions Service (GitHub → Webhooks)

Update timeline

  1. investigating Oct 07, 2026, 03:14 PM UTC

    We are investigating reports of degraded availability for Actions, Git Operations and Pull Requests

  2. investigating Oct 07, 2026, 03:14 PM UTC

    Webhooks is experiencing degraded performance. We are continuing to investigate.

  3. investigating Oct 07, 2026, 03:15 PM UTC

    Issues is experiencing degraded performance. We are continuing to investigate.

  4. investigating Oct 07, 2026, 03:16 PM UTC

    Webhooks is experiencing degraded availability. We are continuing to investigate.

  5. investigating Oct 07, 2026, 03:21 PM UTC

    Git Operations is experiencing degraded performance. We are continuing to investigate.

  6. investigating Oct 07, 2026, 03:24 PM UTC

    We observed widespread impact across GitHub services between 15:06 UTC and 15:16 UTC, and are investigating the root cause. We are seeing all systems recover, and will provide another update shortly.

  7. investigating Oct 07, 2026, 03:25 PM UTC

    Pull Requests is experiencing degraded performance. We are continuing to investigate.

  8. investigating Oct 07, 2026, 03:27 PM UTC

    Git Operations is operating normally.

  9. investigating Oct 07, 2026, 03:27 PM UTC

    Webhooks is experiencing degraded performance. We are continuing to investigate.

  10. investigating Oct 07, 2026, 03:31 PM UTC

    The degradation affecting Pull Requests has been mitigated. We are monitoring to ensure stability.

  11. investigating Oct 07, 2026, 03:32 PM UTC

    Actions is operating normally.

  12. investigating Oct 07, 2026, 03:35 PM UTC

    Git Operations is experiencing degraded performance. We are continuing to investigate.

  13. investigating Oct 07, 2026, 03:41 PM UTC

    We are observing partial recovery across all systems. We are continuing to monitor and investigate the root cause of the disruption.

  14. investigating Oct 07, 2026, 03:47 PM UTC

    The degradation affecting Issues has been mitigated. We are monitoring to ensure stability.

  15. investigating Oct 07, 2026, 03:49 PM UTC

    The degradation affecting Git Operations and Webhooks has been mitigated. We are monitoring to ensure stability.

  16. monitoring Oct 07, 2026, 03:49 PM UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  17. monitoring Oct 07, 2026, 03:56 PM UTC

    The degradation has been mitigated. We are monitoring to ensure stability.

  18. monitoring Oct 07, 2026, 03:58 PM UTC

    We are seeing full recovery across all systems including Git Operations, Pull Requests and Actions. We are continuing to investigate the root cause of the disruption between 15:06 UTC and 15:16 UTC, and will share another update shortly.

  19. monitoring Oct 07, 2026, 04:23 PM UTC

    Git Operations, Pull Requests and Actions are fully recovered and stable. The root cause has been identified and mitigations are being applied to prevent a reoccurrence.

  20. resolved Oct 07, 2026, 04:25 PM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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