Ubicloud incident

Increased provisioning times for large runner sizes (16 and 30 vCPUs)

Notice

Resolved after 1 hour 47 minutes, affecting Ubicloud Runners, on October 1, 2026.

resolved Oct 01, 2026, 04:24 PM UTC

Following an initial capacity increase, provisioning times have returned to normal. We're continuing to expand our fleet to meet future demand.

Started
Oct 01, 2026, 02:37 PM UTC
Resolved
Oct 01, 2026, 04:24 PM UTC
Duration
1h 47m
Detected by Pingoru
Oct 01, 2026, 02:37 PM UTC

Affected components

Ubicloud Runners

Update timeline

  1. investigating Oct 01, 2026, 02:37 PM UTC

    We're seeing higher than usual demand for our runners. This is causing longer than usual provisioning times for larger runners (16 and 30 vCPUs). We're working to increase our capacity as quickly as possible and mitigate the issue.

  2. resolved Oct 01, 2026, 04:24 PM UTC

    Following an initial capacity increase, provisioning times have returned to normal. We're continuing to expand our fleet to meet future demand.

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