Ubicloud incident

Increased provisioning times for large runner sizes (16 and 30 vCPUs)

Resolved after 2 hours 23 minutes, affecting Ubicloud Runners, on September 29, 2026.

resolved Sep 29, 2026, 04:37 PM UTC

Following an initial capacity increase, provisioning times have returned to normal. We're continuing to expand our fleet to meet future demand.

Started
Sep 29, 2026, 02:14 PM UTC
Resolved
Sep 29, 2026, 04:37 PM UTC
Duration
2h 23m
Detected by Pingoru
Sep 29, 2026, 02:14 PM UTC

Affected components

Ubicloud Runners

Update timeline

  1. investigating Sep 29, 2026, 02:14 PM UTC

    We're seeing higher than usual demand for our runners. This is causing longer than usual provisioning times for larger runners (16 and 30 vCPUs). We're working to increase our capacity as quickly as possible and mitigate the issue.

  2. resolved Sep 29, 2026, 04:37 PM UTC

    Following an initial capacity increase, provisioning times have returned to normal. We're continuing to expand our fleet to meet future demand.

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