Ubicloud incident

Increased provisioning times for large runner sizes (16 and 30 vCPUs)

Resolved after 1 hour 45 minutes, affecting Ubicloud Runners, on September 23, 2026.

investigating Sep 23, 2026, 03:14 PM UTC

We're seeing higher than usual demand for our runners. This is causing longer than usual provisioning times for larger runners (16 and 30 vCPUs). We're working to increase our capacity as quickly as possible and mitigate the issue.

Started
Sep 23, 2026, 03:14 PM UTC
Resolved
Sep 23, 2026, 04:59 PM UTC
Duration
1h 45m
Detected by Pingoru
Sep 23, 2026, 03:14 PM UTC

Affected components

Ubicloud Runners

Update timeline

  1. investigating Sep 23, 2026, 03:14 PM UTC

    We're seeing higher than usual demand for our runners. This is causing longer than usual provisioning times for larger runners (16 and 30 vCPUs). We're working to increase our capacity as quickly as possible and mitigate the issue.

  2. resolved Sep 23, 2026, 04:59 PM UTC

    All systems are operating normally.

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