UBC incident

ServiceNow email processing issue

Minor Resolved View vendor source →

UBC experienced a minor incident on May 22, 2025 affecting ServiceNow, lasting 12d 1h. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 07:05 PM UTC
Resolved
Jun 03, 2025, 09:01 PM UTC
Duration
12d 1h
Detected by Pingoru
May 22, 2025, 07:05 PM UTC

Affected components

ServiceNow

Update timeline

  1. investigating May 22, 2025, 07:05 PM UTC

    ServiceNow is currently experiencing a delay in processing inbound emails. Support teams are engaged, and working with the vendor. Please be advised there may be a significant delay to inbound emails until the issue is resolved.

  2. resolved Jun 03, 2025, 09:01 PM UTC

    Servicenow issue has been resolved.