UBC incident

MATLAB Unavailable, May 22, 2025, 13:30 PT

Minor Resolved View vendor source →

UBC experienced a minor incident on May 22, 2025 affecting Other - Vancouver and Other - Okanagan, lasting 12d 2h. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 08:37 PM UTC
Resolved
Jun 03, 2025, 11:32 PM UTC
Duration
12d 2h
Detected by Pingoru
May 22, 2025, 08:37 PM UTC

Affected components

Other - VancouverOther - Okanagan

Update timeline

  1. investigating May 22, 2025, 08:37 PM UTC

    MATLAB is currently unavailable due to a vendor issue. Users trying to login to the MathWorks portal to install MATLAB may get the error message “no healthy upstream”. The vendor is working to resolve the issue.

  2. resolved Jun 03, 2025, 11:32 PM UTC

    The vendor has resolved the issue.