UBC incident

TouchNet Checkout (Housing Payments) Impacted by Google Cloud Platform Outage - June 12, 2025

Notice Resolved View vendor source →

UBC experienced a notice incident on June 12, 2025, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 08:47 PM UTC
Resolved
Jun 12, 2025, 11:10 PM UTC
Duration
2h 23m
Detected by Pingoru
Jun 12, 2025, 08:47 PM UTC

Update timeline

  1. investigating Jun 12, 2025, 08:47 PM UTC

    There has been a service disruption for the entire Google Cloud Platform (GCP), which impacts several TouchNet applications. You can follow the latest updates here: https://go.touchnet.com/e/652093/-/sf873/1195983179/h/6GXd_mfee2V3-vzjcTbAuzkygbZfffmCJejylw9hE0c During this outage, there may be intermittent delays and issues using TouchNet products.

  2. resolved Jun 12, 2025, 11:10 PM UTC

    The service disruption for the entire Google Cloud Platform (GCP) has been resolved and functionality has been restored.