Tyro experienced a minor incident on January 27, 2026 affecting Settlement, lasting 23h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Settlement
Update timeline
- identified Jan 27, 2026, 02:46 AM UTC
Some customers who settle into an external bank account will experience a delay to their payment today. Whilst this issue is outside Tyro’s control, we understand and apologise for the inconvenience this may cause.
- resolved Jan 28, 2026, 02:00 AM UTC
Yesterday’s issue affecting settlement to external bank accounts has now been fixed. Whilst settlement processing restarted last night, there is a backlog of payments that will take some time to clear. If you have not received your payment, please contact your external bank, as times can vary. Thank you for your ongoing patience and understanding.