Resolved after 52 minutes, affecting Transaction Processing Systems, on October 28, 2020.
This issue is now resolved. We’re sorry for any inconvenience caused to our customers.
Affected components
Update timeline
- monitoring Oct 28, 2020, 05:02 AM UTC
Tyro has identified an issue with a national Network Provider, which may be impacting terminal connectivity to the 3G Network. This issue is outside Tyro's control however we’re actively monitoring this issue and will provide updates as they become available. Please feel free to use the following template when communicating to businesses: Tyro has identified an issue with a national Network Provider, which may be impacting terminal connectivity to the 3G Network This issue is outside Tyro's control however we’re actively monitoring this issue and will provide updates as they become available. Please try switching to a Wifi connection by following these steps in the video below https://www.youtube.com/watch?v=JKdoJ-lXFns&list=PLqxK_9hF-iZ2Eh6zcfHwqjVYX3lhWGDdj For further updates, please refer to their status page at status.tyro.com We’re sorry for any inconvenience being experienced.
- resolved Oct 28, 2020, 05:54 AM UTC
This issue is now resolved. We’re sorry for any inconvenience caused to our customers.
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