Resolved after 1 hour 51 minutes, affecting Healthpoint, on May 15, 2021.
HealthPoint transactions are now able to be processed. The earlier issue was outside Tyro’s control however we’re sorry for any disruption experienced.
Affected components
Update timeline
- identified May 15, 2021, 02:35 AM UTC
We are currently experiencing an issue which is impacting the ability for customers to process HealthPoint transactions. Please feel free to use the following templates when communicating to businesses: Tyro is currently experiencing an issue which is impacting the ability for customers to process HealthPoint transactions. Tyro is working on resolving the issue and will provide updates as they become available. We apologise for any inconvenience being experienced.
- resolved May 15, 2021, 04:27 AM UTC
HealthPoint transactions are now able to be processed. The earlier issue was outside Tyro’s control however we’re sorry for any disruption experienced.
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