Tyro Service for Partners incident

Tyro Portal

Resolved after 1 hour 27 minutes, affecting Reconciliation and Settlement Reports, on May 16, 2021.

resolved May 16, 2021, 09:02 AM UTC

We have resolved the issue with the Tyro Portal. We apologise for the inconvenience caused.

Started
May 16, 2021, 07:35 AM UTC
Resolved
May 16, 2021, 09:02 AM UTC
Duration
1h 27m
Detected by Pingoru
May 16, 2021, 07:35 AM UTC

Affected components

Reconciliation and Settlement Reports

Update timeline

  1. identified May 16, 2021, 07:35 AM UTC

    An issue has been identified where some customers are unable to log into the Tyro Portal. We are currently investigating this issue and will provide updates as they become available. EFTPOS machine and Tyro App reporting remains unaffected. We’re sorry for any inconvenience being experienced.

  2. resolved May 16, 2021, 09:02 AM UTC

    We have resolved the issue with the Tyro Portal. We apologise for the inconvenience caused.

Your product runs on more than Tyro Service for Partners

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →