Resolved after 3 hours, affecting POS Integration, on May 3, 2024.
The issue regarding activation and pairing is resolved. Customers should now be able to activate and/or pair their terminals. We apologise for any inconvenience caused.
Affected components
Update timeline
- identified May 03, 2024, 04:32 AM UTC
We have identified an issue which is resulting in a small subset of Tyro Pro terminals being unable to activate or commence pairing. Integrated transactions on paired terminals (Y series and Pro) are not impacted and continue to perform as normal. The team is working on a resolution and updates will be provided here when available. We apologise for any inconvenience caused.
- resolved May 03, 2024, 07:33 AM UTC
The issue regarding activation and pairing is resolved. Customers should now be able to activate and/or pair their terminals. We apologise for any inconvenience caused.
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