Twilio incident

SMS Delivery Delays from Twilio to Cellcom Israel

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 31, 2026 affecting SMS, Middle East & Africa, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 12:34 AM UTC
Resolved
Aug 31, 2026, 03:36 AM UTC
Duration
3h 2m
Detected by Pingoru
Aug 31, 2026, 12:34 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Aug 31, 2026, 12:34 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Aug 31, 2026, 12:51 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Aug 31, 2026, 01:29 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Aug 31, 2026, 03:30 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  5. resolved Aug 31, 2026, 03:36 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally.