Twilio incident

SMS Delivery Receipt Failures from Twilio to Multiple Networks in Brazil

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 29, 2026 affecting SMS, Latin America, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2026, 07:42 PM UTC
Resolved
Aug 29, 2026, 07:55 PM UTC
Duration
12m
Detected by Pingoru
Aug 29, 2026, 07:42 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Aug 29, 2026, 07:42 PM UTC

    Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 15 minutes or as soon as more information becomes available.

  2. monitoring Aug 29, 2026, 07:52 PM UTC

    We have observed a recovery in SMS delivery receipts from Twilio to network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Aug 29, 2026, 07:55 PM UTC

    We have observed a recovery in SMS delivery receipts from Twilio to multiple networks in Brazil and are monitoring service stability.