Twilio experienced a minor incident on May 2, 2026 affecting Flex Insights, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 02, 2026, 01:36 AM UTC
Flex Insights HR is observing delayed data loads to Goddata workspaces. The team is actively working with vendor Goodata. WhiIe the GoodData portal UI remains functional, some users may encounter outdated or stale data in the interim. We will update you with in next 1 hour or as soon as there is an update.
- investigating May 02, 2026, 02:19 AM UTC
Flex Insights HR is still observing delayed data loads to Gooddata workspaces. The team is actively working with vendor Gooddata. WhiIe the GoodData portal UI remains functional, some users may encounter outdated or stale data in the interim. We will update you with in next 2 hour or as soon as there is an update.
- resolved May 02, 2026, 04:16 AM UTC
Flex Insights HR is now seeing a recovery regarding the delayed data loads to GoodData workspaces. Users should start seeing up-to-date information in the portal. The incident has now been resolved.