Twilio incident

SMS Delivery Failures from Twilio to Dukagjjni Kosovo

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 21, 2026 affecting SMS, Europe, lasting 11d 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 04:15 PM UTC
Resolved
Sep 01, 2026, 10:17 PM UTC
Duration
11d 6h
Detected by Pingoru
Aug 21, 2026, 04:15 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Aug 21, 2026, 04:15 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjjni network subscribers in Kosovo. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. resolved Sep 01, 2026, 10:17 PM UTC

    e have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally. This is a duplicated post from https://status.twilio.com/incidents/1p0389r8f5f2