Twilio incident
SMS Delivery Delays from Twilio to T-Mobile Germany
Twilio experienced a minor incident on August 19, 2026 affecting SMS, Europe, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 19, 2026, 07:36 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Aug 19, 2026, 07:44 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to T-Mobile network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Aug 19, 2026, 07:59 PM UTC
We have observed a recovery in SMS delivery from Twilio to T-Mobile network subscribers in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Aug 19, 2026, 09:57 PM UTC
The incident has been resolved and SMS delivery from Twilio to T-Mobile network subscribers in Germany is operating normally.