Twilio incident

User Authentication Identity SNA Missing Redirects for Three in United Kingdom

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 6, 2026 affecting Verify Silent Network Auth, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2026, 02:58 PM UTC
Resolved
Aug 06, 2026, 03:08 PM UTC
Duration
10m
Detected by Pingoru
Aug 06, 2026, 02:58 PM UTC

Affected components

Verify Silent Network Auth

Update timeline

  1. investigating Aug 06, 2026, 02:58 PM UTC

    Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Three in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Aug 06, 2026, 03:08 PM UTC

    We have observed a recovery in User Authentication Identity SNA missing redirects for Three in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved Aug 06, 2026, 03:08 PM UTC

    The incident has been resolved and User Authentication Identity SNA missing redirects for Three in the United Kingdom is operating normally.