Twilio experienced a minor incident on August 4, 2026 affecting Programmable Messaging API, lasting 2d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Programmable Messaging API
Update timeline
- investigating Aug 04, 2026, 04:45 PM UTC
As of 16:13 UTC, we're seeing an increase in API failures on multiple Twilio APIs. The failures have tapered down to pre-event levels at 16:20 UTC. We're still monitoring our services and finding the root cause for the elevated failures. We expect to provide another update in 1 hour or as soon as more information becomes available.
- investigating Aug 04, 2026, 05:02 PM UTC
We are no longer seeing an increase in API failures on multiple Twilio APIs. This incident has been resolved.
- resolved Aug 07, 2026, 11:01 AM UTC
We are no longer seeing an increase in API failures on multiple Twilio APIs. This incident has been resolved.