Twilio incident

SMS Delivery Delays from Twilio to Telenor Pakistan

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 4, 2026 affecting SMS, APAC and SMS, Middle East & Africa, lasting 13h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 06:32 AM UTC
Resolved
Aug 04, 2026, 08:00 PM UTC
Duration
13h 28m
Detected by Pingoru
Aug 04, 2026, 06:32 AM UTC

Affected components

SMS, APACSMS, Middle East & Africa

Update timeline

  1. identified Aug 04, 2026, 06:32 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Aug 04, 2026, 07:33 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Aug 04, 2026, 09:34 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. identified Aug 04, 2026, 01:35 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. monitoring Aug 04, 2026, 01:58 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. monitoring Aug 04, 2026, 03:59 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  7. resolved Aug 04, 2026, 08:00 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Telenor network subscribers in Pakistan is operating normally.