Twilio incident

SMS Delivery Delays and Failures from Twilio to Lancelot BV Netherlands

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 4, 2026 affecting SMS, Europe, lasting 5h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 03:30 AM UTC
Resolved
Aug 04, 2026, 08:38 AM UTC
Duration
5h 7m
Detected by Pingoru
Aug 04, 2026, 03:30 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Aug 04, 2026, 03:30 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Lancelot BV network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Aug 04, 2026, 03:32 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Lancelot BV network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Aug 04, 2026, 04:33 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Lancelot BV network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identified Aug 04, 2026, 06:33 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Lancelot BV network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. monitoring Aug 04, 2026, 06:34 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Lancelot BV network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. resolved Aug 04, 2026, 08:38 AM UTC

    The incident has been resolved and SMS delivery from Twilio to Lancelot BV network subscribers in the Netherlands is operating normally.