Twilio incident

Voice Call Failures from Sweden to Twilio Sweden Phone Numbers

Minor Resolved View vendor source →

Twilio experienced a minor incident on April 29, 2026 affecting Voice, Europe, lasting 11h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 10:23 AM UTC
Resolved
Apr 29, 2026, 09:38 PM UTC
Duration
11h 14m
Detected by Pingoru
Apr 29, 2026, 10:23 AM UTC

Affected components

Voice, Europe

Update timeline

  1. investigating Apr 29, 2026, 10:23 AM UTC

    We are observing a subset of call failures to Twilio Sweden phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Apr 29, 2026, 10:53 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to Twilio Sweden Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. investigating Apr 29, 2026, 11:54 AM UTC

    Twilio customers may be experiencing voice call failures from network subscribers to Twilio Sweden Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Apr 29, 2026, 01:59 PM UTC

    We have observed a recovery in voice calls from Sweden network subscribers to Twilio Sweden Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. monitoring Apr 29, 2026, 03:59 PM UTC

    We have observed a recovery in voice calls from network subscribers to Twilio Sweden Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  6. monitoring Apr 29, 2026, 08:00 PM UTC

    We have observed a recovery in voice calls from network subscribers to Twilio Sweden Phone Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  7. resolved Apr 29, 2026, 09:38 PM UTC

    The incident has been resolved and voice calls from network subscribers in Sweden to Twilio Sweden Phone Numbers are operating normally.