Twilio incident
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell Angola
Twilio experienced a minor incident on July 29, 2026 affecting SMS, Middle East & Africa, lasting 8h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 29, 2026, 08:49 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 29, 2026, 08:51 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 29, 2026, 09:52 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 29, 2026, 11:01 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 30, 2026, 01:02 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jul 30, 2026, 04:56 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Africell network subscribers in Angola is operating normally.