Twilio incident

SMS Delivery Delays from Twilio to Telefonica Costa Rica

Minor Resolved View vendor source →
Started
Apr 29, 2026, 04:52 AM UTC
Resolved
Apr 29, 2026, 09:22 PM UTC
Duration
16h 29m
Detected by Pingoru
Apr 29, 2026, 04:52 AM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Apr 29, 2026, 04:52 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Apr 29, 2026, 05:54 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Apr 29, 2026, 08:00 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. investigating Apr 29, 2026, 12:01 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. monitoring Apr 29, 2026, 07:48 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. resolved Apr 29, 2026, 09:22 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Telefonica network subscribers in Costa Rica is operating normally.

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