Twilio incident

Message Status Generation Failure

Notice Resolved View vendor source →

Twilio experienced a notice incident on July 23, 2026 affecting Notify, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 01:18 PM UTC
Resolved
Jul 23, 2026, 02:56 PM UTC
Duration
1h 37m
Detected by Pingoru
Jul 23, 2026, 01:18 PM UTC

Affected components

Notify

Update timeline

  1. identified Jul 23, 2026, 01:18 PM UTC

    Starting at 4:55 AM PST a number of outbound message status events could not be generated. Engineering has identified the issue and is working on a fix.

  2. monitoring Jul 23, 2026, 01:20 PM UTC

    A fix has been implmented and we are moniroting the results.

  3. resolved Jul 23, 2026, 02:56 PM UTC

    This incident has been resolved.