Twilio incident

SMS Delivery Delays and Failures from Twilio to MPT Myanmar

Minor Resolved View vendor source →

Twilio experienced a minor incident on July 22, 2026 affecting SMS, APAC, lasting 13h. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 12:59 AM UTC
Resolved
Jul 22, 2026, 01:59 PM UTC
Duration
13h
Detected by Pingoru
Jul 22, 2026, 12:59 AM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Jul 22, 2026, 12:59 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jul 22, 2026, 02:00 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Jul 22, 2026, 04:00 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. investigating Jul 22, 2026, 08:01 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MPT network subscribers in Myanmar. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. monitoring Jul 22, 2026, 01:22 PM UTC

    Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MPT network subscribers in Myanmar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  6. resolved Jul 22, 2026, 01:59 PM UTC

    We have observed a recovery in SMS delivery from Twilio to MPT network subscribers in Myanmar and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.