Twilio experienced a minor incident on July 17, 2026 affecting Voice, APAC, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Voice, APAC
Update timeline
- investigating Jul 17, 2026, 03:00 PM UTC
We are observing call failures to India phone numbers to Reliance Jio network. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
- resolved Jul 17, 2026, 03:17 PM UTC
We are resolving this post due to it being a duplicate of an existing status.