Twilio incident
SMS Delivery Delays from Twilio to Asia cell Iraq
Twilio experienced a minor incident on July 15, 2026 affecting SMS, Middle East & Africa, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 15, 2026, 02:04 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Asia Cell network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jul 15, 2026, 02:05 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Asia Cell network subscribers in Iraq. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jul 15, 2026, 03:09 PM UTC
We have observed a recovery in SMS delivery from Twilio to Asia cell network subscribers in Iraq and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jul 15, 2026, 05:16 PM UTC
We have observed a recovery in SMS delivery from Twilio to Asia Cell network subscribers in Iraq and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jul 15, 2026, 06:54 PM UTC
The incident has been resolved and SMS delivery from Twilio to Asia cell network subscribers in Iraq is operating normally.