Resolved after 3 hours 50 minutes, affecting API v3 and SMTP and 1 more, on July 14, 2026.
Our engineers have investigated and resolved the issues with email delays that involved a certain subset of users. From 10:20 AM PST to 10:25 AM PST customers may have experienced delays with email deliverability for a certain subset of users. This would have impacted Email API and Marketing mail sending. There was no data loss due to this incident. The issue has been resolved and all impacted services are operating normally.
Affected components
Update timeline
- resolved Jul 14, 2026, 05:48 PM UTC
Our engineers have investigated and resolved the issues with email delays that involved a certain subset of users. From 10:20 AM PST to 10:25 AM PST customers may have experienced delays with email deliverability for a certain subset of users. This would have impacted Email API and Marketing mail sending. There was no data loss due to this incident. The issue has been resolved and all impacted services are operating normally.
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