Twilio incident

Programmable Messaging - Service Interruption With Programmable Messaging for a Percentage of Messaging Services

Twilio experienced a minor incident on April 27, 2026 affecting Messaging Services, lasting 30m. The incident has been resolved; the full update timeline is below.

Started: Apr 27, 2026, 04:28 AM UTC
Resolved: Apr 27, 2026, 04:59 AM UTC
Duration: 30m
Detected by Pingoru: Apr 27, 2026, 04:28 AM UTC

Affected components

Messaging Services

Update timeline

investigating Apr 27, 2026, 04:28 AM UTC

We are investigating a service interruption with Programmable Messaging for a percentage of Messaging Services. We expect to provide another update in 60 minutes or as soon as more information becomes available
resolved Apr 27, 2026, 04:59 AM UTC

We are no longer seeing service interruption with Programmable Messaging for a percentage of Messaging Services where messages sent with Messaging Services failed to honor {force-opt-in}. This incident is Resolved.