Twilio experienced a notice incident on July 1, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 01, 2026, 04:40 PM UTC
Twilio pied-piper-api was degraded for 10 minutes between 08:46 and 08:56 Pacific Time on 07/01/2026. During this period of time customers may have experienced High number of 500s returned by pied-piper-api due to Elasticsearch timeouts. The issue has now been resolved.